Terms & Conditions
Business Name: Evelyn & Rose
Email: info@evelynrose-jewels.com
Website: www.evelynrose-jewels.com
Customer Service Hours: Monday to Friday, 9:00 AM – 5:30 PM
1. General
By accessing or using our website, you agree to be bound by these Terms of Service. Evelyn & Rose reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review this page periodically.
2. Products
All our jewelry is handcrafted and may vary slightly in shape, color or finish. Product descriptions and images are provided as accurately as possible, but we cannot guarantee they will perfectly match the item received.
3. Pricing & Payments
Prices are listed in USD unless stated otherwise. We accept secure payments via major credit cards and other payment options offered at checkout. Evelyn & Rose reserves the right to adjust pricing at any time.
4. Orders
All orders are subject to availability and confirmation. Once an order is placed, you will receive an order confirmation by email. We reserve the right to refuse or cancel any order for any reason.
5. Shipping
We offer free shipping within the United States. Orders are typically dispatched within 1–2 business days. Estimated delivery times are provided during checkout but are not guaranteed.
6. Returns & Refunds
We offer a 30-day return policy from the date of delivery. Items must be unused and in original condition. To request a return, contact us via info@evelynrose-jewels.com. Refunds are issued once the item has been received and inspected.
7. Intellectual Property
All content on this website, including product designs, logos, and images, is the property of Evelyn & Rose and may not be copied or reproduced without written permission.
8. Privacy
We respect your privacy and protect your personal information in accordance with our Privacy Policy. By using our site, you consent to the collection and use of your data as outlined in that policy.
9. Limitation of Liability
Evelyn & Rose shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising shall be handled in the competent courts of our registered jurisdiction.