Privacy Policy

Business Name: Evelyn & Rose

Website: www.evelynrose-jewels.com

Email: info@evelynrose-jewels.com

 

1. Overview

At Evelyn & Rose, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from our website.

 

2. Information We Collect

When you place an order or interact with our site, we collect the following information:

  • Personal details: name, email address, shipping and billing address, phone number

  • Payment details (processed securely via third-party providers like Shopify Payments)

  • Order history

  • Device and usage data (such as IP address, browser type, referring URL, and pages viewed)

 

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and provide customer support

  • Send transactional or promotional emails (only if you’ve opted in)

  • Analyze website performance and optimize the user experience

  • Prevent fraud and secure our platform

 

4. Sharing Your Information

We only share your personal data with trusted third parties necessary to operate our business, including:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g. Shop Pay, Apple Pay, Google Pay, Stripe)

  • Shipping carriers for order delivery

  • Marketing platforms (such as Meta Ads, Google Ads, Klaviyo, Trustpilot)

We do not sell or rent your data to third parties.

 

5. Cookies & Tracking

We use cookies and similar technologies to improve your experience, personalize content, and analyze traffic. You may adjust your browser settings to disable cookies, but this may affect site functionality.

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Opt out of marketing communications

  • File a complaint with a data protection authority (EU/UK residents)

To exercise any of these rights, contact us at info@evelynrose-jewels.com.

 

7. Data Retention

We retain your information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

9. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect data from minors.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

info@evelynrose-jewels.com

Customer support available Monday to Friday, 9:00 AM – 5:30 PM (EST)