Shipping Policy
Evelyn & Rose is committed to providing clear, honest, and transparent shipping information in full compliance with U.S. regulations and Google Merchant Center policies. Below you will find all relevant details regarding processing times, delivery estimates, shipping costs, and tracking.
PROCESSING TIME (HANDLING TIME)
All orders are processed within 1–2 business days (Monday to Friday).
Orders placed before 10:00 PM EST (New York Time) qualify for same-day processing.
Processing Time (1–2 business days) + Shipping Time (5–7 business days) = Total Delivery Time (6–9 business days)
Business days do not include weekends or U.S. federal holidays.
SHIPPING TIME (TRANSIT TIME)
Once your order has been processed, it will be shipped and typically delivered within:
5–7 business days (Monday to Friday).
Actual delivery time may vary depending on carrier routing, distance, and local conditions.
TOTAL DELIVERY TIME
6–9 business days total = (1–2 business days processing + 5–7 business days transit)
SHIPPING COSTS
We offer free shipping on all orders, with no minimum purchase required.
SHIPPING LOCATIONS
We currently ship to addresses within the United States only.
For international inquiries, please contact our support team.
ORDER TRACKING
All shipments include order tracking.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
Please allow 24–48 hours for the tracking information to update after receiving the email.
CUSTOMER SUPPORT
For any questions or shipping-related concerns, please contact us:
Email: info@evelynrose-jewels.com
Phone: +1 307-400-8272
Hours: Monday to Friday — 9:00 AM to 5:30 PM (EST)