Shipping Policy

Processing Time

All orders are processed within 1 to 2 business days. Orders placed before 10:00 PM EST (New York time) are eligible for same-day processing.


Shipping Time

Once processed, orders are shipped and typically delivered within 5 to 9 business days, depending on the destination.


Shipping Costs

We offer free shipping on all orders — no minimum purchase required.


Shipping Locations

We currently ship to addresses within the United States. For any international inquiries, please contact our customer service team.


Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details. Please allow 24–48 hours for tracking information to become active.


Delays

Although we strive to meet our stated timeframes, external factors such as carrier delays or high volume periods may occasionally affect delivery times.


For any questions or shipping-related support, feel free to reach out to us at info@evelynrose-jewels.com. We’re available Monday to Friday, from 9:00 AM to 5:30 PM.